Tower of London: Accessibility for Every Visitor

Ensuring a Welcoming Experience for All

Plan Your Accessible Visit
The Tower of London is committed to making its historic site as accessible as possible for all visitors. While its medieval architecture presents unique challenges, we strive to provide a welcoming and inclusive experience. This page outlines the facilities, services, and considerations to help you plan your visit, ensuring everyone can discover the rich history and iconic stories within our walls. We recommend reviewing this information before your arrival to make the most of your time at this UNESCO World Heritage site.

Tailored Accessibility Options

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Mobility Impairments

Many areas of the Tower have step-free access, including the Crown Jewels exhibition, the White Tower ground floor, and the Bloody Tower. Wheelchairs are available for loan on a first-come, first-served basis. Accessible toilets are located throughout the site, and ramps are provided where possible to navigate changes in level.

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Visual Impairments

Assistance dogs are welcome. We offer large print guides and audio descriptions for key areas. Our staff are trained to assist visitors with visual impairments, and tactile models are available in certain exhibitions to enhance the experience.

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Other Disabilities

We provide quiet spaces for visitors with sensory sensitivities or cognitive disabilities. Our staff can offer guidance on less crowded routes and times to visit. Visual stories and social guides are available online to help prepare for your visit and reduce anxiety.

Frequently Asked Questions

Find answers to common questions about accessibility at the Tower of London.

Is the Tower of London fully accessible for wheelchair users?
Yes, many areas of the Tower of London are accessible, including the Crown Jewels exhibition, the ground floor of the White Tower, and the Bloody Tower. However, due to the historic nature of the site, some areas may have uneven surfaces, cobbles, and steps. We recommend checking our accessibility map upon arrival.
Are there accessible toilets available?
Yes, accessible toilets are located at various points throughout the Tower of London. Please refer to our accessibility map for their exact locations.
Are wheelchairs available for hire?
Yes, a limited number of wheelchairs are available for loan on a first-come, first-served basis from the Welcome Centre. We recommend arriving early if you require one.
Are assistance dogs allowed inside the Tower?
Yes, assistance dogs are very welcome at the Tower of London. Please ensure they are kept on a lead and under control at all times.
What provisions are there for visitors with visual impairments?
We offer large print guides and audio descriptions for key areas. Our staff are also trained to assist visitors with visual impairments. Tactile models are available in specific exhibitions.